Returns & Refunds


Returns are accepted within 7 calendar days from purchase only.

We reserve the right to charge a restocking fee of $10.

Only items in “as new” condition with ALL packaging material, swing tags etc are accepted for return.

Faulty items will be replaced without charge.

Returns are NOT accepted if you change your mind.

For all returns contact us and obtain a return authorisation number (RA Number).

Returns need to be shipped to: KAPINUA, 57 Main Road South, Levin 5510 with the RA number on the address label.

The return shipping will be at your own expense and we suggest to use a trackable method of sending.

The returns must be received within the 7 calendar day’s period.



Refunds will be issued after possessing in the same way than your original payment method.

Shipping fees are non- refundable.

We reserve the right to charge a restocking fee.